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Suburban Transmissions

    • 4 Year 100,000 Mile Warranty    • Free Computer Scan & Diagnosis   • Estimates By Phone   

How Important is the Transmission Warranty?

Longer parts and service warranties are known to draw more customers. Transmission rebuilders are aware of this, so many provide solid, long-term warranties. Why then, would a transmission shop shorten their warranty period and lose some potential customers?

Transmission Warranty Period for Rebuild and Replacement

Companies offer warranties to consumers to either address apprehensions consumers may have about the quality of the companies’ products, or to draw attention to the quality of their products. A consumer may not expect a product to fail, but a strong transmission warranty shows the consumer that the producer doesn’t expect it to fail. The potential benefit for the transmission shop is the increase in sales. The potential cost to the company is the loss due to untimely failures. Since a longer transmission warranty will yield more sales, what criteria would a company use to determine the warranty period? The answer is the point at which the overall cost of warranty-covered failures becomes higher than the overall benefit of the increase in sales. If a company’s product is less reliable, that point represents a shorter period of time. If a company’s product is very reliable, that point represents a longer period of time. The bottom line: If a transmission shop doesn’t have confidence in their product, neither should you.

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Suburban Transmissions and Laurel Transmissions are registered trade names of Suburban Transmissions, Inc. Our address is 9160 Bursa Rd., Laurel, MD 20723.

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Suburban Transmissions provides transmission repair services to drivers in and around Maryland, Virginia and Washington, DC.
We are a full service Maryland transmission service repair shop specializing in computer controlled diagnostics, rebuilding and replacement; convenient to Laurel, Columbia, Rockville, Bethesda, College Park, Greenbelt and elsewhere in the Washington, D.C. metro area.