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Integrity

Selling is a trillion dollar industry. Almost everything you see, hear, smell, and taste has been systematically designed to modify your monetary behavior. Salespeople are employed to sell, trained to sell, and motivated to sell through compensation. They are taught what to say and how to say it. They spend week after week, year after year, learning, practicing, and honing their skills. For a salesperson, expectations can be high; reality can be cruel; competition can be fierce; disappointment may not be well received. It’s a numbers game, where performance is judged relative to the mean in your industry; good numbers and you stay, bad numbers and you may be replaced. Quite often, desperation or greed can force salespeople to wrestle with morality.

So, how do you know when a salesperson is deceiving you? There is debate over whether the lies of an experienced swindler can reliably be detected. If there are detection methods, though, chances are career salespeople already know about them, and have made the appropriate behavioral adjustments.

Big companies can allow this to continue, because when a perpetrator is caught, they can claim that an honest mistake was made, reprimand or terminate the employee, compensate the customer, and deny that a pattern exists.

What should you do? We often hear stories where people say that they had a funny feeling or that something just didn’t seem right, but they jumped in anyway. These stories usually have unfortunate outcomes, which is probably why we hear about them. If you find yourself feeling uneasy, it’s best to back away. I’ve never seen someone obsess over a mistake they didn’t make.

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Suburban Transmissions and Laurel Transmissions are registered trade names of Suburban Transmissions, Inc.
Our address is 9160 Bursa Rd., Laurel, MD 20723.

Copyright 2005-2009 by Suburban Transmissions, Inc.  Site Map | Additional Resources
Suburban Transmissions provides transmission repair services to drivers in and around Maryland, Virginia and Washington, DC.
We are a leading MD, VA and DC transmission repair shop - convenient to Laurel, Columbia, Rockville, Bethesda, College Park, Greenbelt and elsewhere in the Washington, D.C. metro area.